#We couldn't sign you in to Xbox Live, tried a lot

1 messages · Page 1 of 1 (latest)

charred gale
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So for a while now (3-4 months) my Xbox app keeps logging me out with a message something like: "looks like something in your pc changed, you have been logged out" (I dont remember the exact message). This was frustrating, but I could just sign in again with no problem.
Now I have been logged in inside the app and the Xbox game bar, but everytime I try to invite someone for my convoy in Forza Horizon 5, i get an error: "We couldn't sign you in to Xbox Live". There is a link named "More info" but it just leads to support page and tells me to reset my password.
I also do not receive any Xbox game bar notifications anymore, can't join my friends games as I do not receive the invites.

Things I have tried:

  • Reset password
  • Reinstall Xbox app (cant find a way to uninstall it, even tried powershell)
  • Remove cache trough wsreset.exe
  • Remove cache in \AppData\Local\Packages\Microsoft.XboxIdentityProvider_cw5n1h2txyewy\AC\TokenBroker
  • Microsoft store troubleshooting
  • Xbox app troubleshooting
  • Checked for updates

This all didn't work so please help

meager flameBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

charred gale
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There is also no error code anywhere

umbral crow
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Are you signed into the store with the same account?

charred gale
umbral crow
#

that was the common issue. so don't know what else to try

long knot