#can’t sign in to anything

1 messages · Page 1 of 1 (latest)

brittle ferry
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Hey so i recently had my phone number changed for my Xbox account. Says it will take 30 days to complete and still can sign into. But I was trying to log into Minecraft using mh account and keep saying failure to log in. Also can’t sign into Xbox app js brings me right back to sign in.

oak summitBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

near rapids
brittle ferry
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I js want to sign into my account. The info is correct I can sign into Xbox store online

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Some reason it doesn’t work on the app or Minecraft

near rapids
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well if you're not able to change your password that's a sign of bigger problems

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you may need to contact official support for assistance

brittle ferry
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No I can change it

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But I don’t think that’s the problem

near rapids
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okay, so you're able to change your password so your account is not locked

but you can't log in xbox or minecraft... but you can log in to microsoft.com through a web browser

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that sounds like you should contact support, definitely doesn't seem right

brittle ferry
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I do have a security change rn

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Maybe the problem

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Hey I fixed it’s

near rapids
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lol amazing