#error when i purchase games from the marketplace
1 messages · Page 1 of 1 (latest)
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
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Please list everything you have attempted.
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The error code is 80182300
The error code "80182300" on Xbox Live relates to issues with payment or billing information. Here are some steps you can take to address this issue:Verify Payment Information:Go to the Xbox website and sign in to your account. Check your billing information to ensure it is accurate and up to date.
I am using an xbox gift card
You have to enter a valid debit card! Then you can redeem a gift card.
If this is not helpful try to contact the Microsoft support!
I have already redeemed the gift card I can’t buy anything with the card though.
But without entering a valid debit card before! Now your gift card is hanging there!
Contact Microsoft Support!