#GamePass subscription renewal

1 messages · Page 1 of 1 (latest)

hushed oracle
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Whenever I try to go into a online game it pops up saying choose your plan and then says nothing available. I checked my subscriptions and it says my next payment is on July 19 and hasn't been paid yet. I checked my credit card and everything there should be fine. Anyone know of this problem or how I can manually pay the subscription

void gateBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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hushed oracle
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I tried restarting my console. I checked my card info. And I tried to figure out how to pay it manually but what I was told didn't seem to actually work.

signal comet
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Do you live in a supported country ?

hushed oracle
earnest gyro
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this happening to me rn. can’t play the new sot season smh

signal comet
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Game pass subscription related outage

hushed oracle
signal comet
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Well it was on the site for awhile then they marked it as resolved.
Sometimes it takes a few minutes or a reboot to get things back in order on your Xbox