#Cant make purchases through any game.

1 messages · Page 1 of 1 (latest)

eager hamlet
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Hello all, I've been having an issue with buying things through games. At first I attempted to just buy some minecoins through the minecraft marketplace and I kept getting the error "Something went wrong, Not sure what happened there." Every time. So I tried buying bundles with minecoins included at some point and no luck. So then I went onto a different account and tried the same. And it worked perfectly fine. But back onto my account it's no different. And I had the idea to switch games and attempt to make another in game purchase and it still happened. From what I've gathered it is something wrong with my account exclusively, And Microsoft support couldn't even find the issue. Anyone else been having the same problem or a potential fix?

P.S. I've tried all sorts of connection, Uninstalling and re installing, checking for suspensions troubleshooting problems, etc.

digital latchBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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  1. What troubleshooting have you tried?

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