#my rewards only show one option (UNICEF USA)

1 messages · Page 1 of 1 (latest)

ionic forum
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Ever since the new rewards system has been out it has only had one option so ive resorted to the website and it only shows one on xbox app too

unique sandBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

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Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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lunar sapphire
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What do you want to know?

ionic forum
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How to fix it and make it show up with all the options

drowsy yew
ionic forum
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My brother has a series x we live in the same house and he has all the options, I have a xbox at both my mom and dad's and on both it has one option, so it's most likely my account not the console

neon mason
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Is your account new? Rewards are limited based on how new account is.

ionic forum
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Nope have had it for years

winged otter
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they moved everything too your profile the app is no longer used.

ionic forum
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Ik. The only option is a charity and there should be options like xbox gift cards and other kinds I've seen it on my brother's console where he has all the options

neon mason
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Did you redeem a reward recently?

ionic forum
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Maybe a month ago. But I've only had one option ever since they moved the rewards to my profile

drowsy yew