Can someone help me with the refund? Accidentally bought a Minecraft Collection for Xbox when I js wanted to play Mc on pc. It says my refund request was denied. However I am unsure if i can get it fixed because I never used the pack itself. (After all I am unable to use it)
#Need help with my refund request
wispy zephyr
sly pebbleBOT
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obtuse vigil
The email that said it was denied should have some information in it on how to appeal the denial
You could also just resubmit the request through https://support.xbox.com/en-US/forms/request-a-refund and make sure you fill out the "additional details" section
vast sapphire
This is microsoft support
And this xbox support
I recomme d microsoft becuase in my experience they responded faster
They are into minecraft
Im sorry if you dont have Twitter
queen kraken
Nobody at Microsoft does official support through Twitter
vast sapphire
They do but ok
queen kraken
They will just redirect you to the official support sites.
wispy zephyr
This is microsoft support
I called microsoft support. They told me to call xbox support tomorrow
wispy zephyr
You could also just resubmit the request through https://support.xbox.com/en-US/...
Ok let me try this
ive submitted a request
denied
queen kraken
Sounds like calling Xbox Support tomorrow is your only option.
wispy zephyr
The email that said it was denied should have some information in it on how to a...
I didnt get an email about my denial and how I could appeal it
I did get an email that the case was archived
by Microsoft