help
#auto sign out when im logging in my xbox acc
hallow thicket
zinc patioBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
inner stirrup
@hallow thicket Please describe in full detail the issue you are experiencing
hallow thicket
when i try to sign to xbox in the website using my microsoft account it automatically logs me out when i try to log in
i tried multiple times
inner stirrup
Have you tried doing an InPrivate or incognito browser session and see if it does the same thing?
inner stirrup
If you try on a different device, can you login?
inner stirrup
what happens when you try to login via https://account.microsoft.com
hallow thicket
signed me in
inner stirrup
and then going to https://xbox.com/play from there?
inner stirrup
You may need to contact official support 😦