#I cant update my xbox for some reason

1 messages · Page 1 of 1 (latest)

soft iron
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I was playing minecraft w my cousin while we were middle of the it just went black screen and sayed update thingy when ever i try to update after the download that second thing at 60-65% it says error go check xbox website after i checked and tried every method idk what to do its not working

cinder kiteBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

soft iron
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Anyone can help me?

gloomy haven
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You don’t be forced to install an update in the middle of a game. This is not possible, you get a message saying please update, but you have to update the console by yourself.

soft iron
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Idk

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Its went to black screen

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And then update thing came

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It was like 500mb

soft iron
gloomy haven
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Then something is wrong with your Xbox

soft iron
gloomy haven
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Then you should go to a repair shop or buy a new one.

soft iron
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Im broke lol

soft iron
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Oh btw

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If i try with usb

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I tried but it sayed sonething went wrong

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If i delete the system update

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And then download it again