#My games got deleted

1 messages · Page 1 of 1 (latest)

desert hull
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All my games got deleted from my Xbox one but still have all my trophies. I got no games because I woke up this morning and they were all gone now I got to buy the games back from the store. Can someone tell me what happened that made my Xbox delete my games?

signal socketBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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past scaffold
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I’m a little confused. They’re gone from your installed games list or they’re gone from your full library owned games section? Are they gone from your purchase history?

desert hull
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I got to buy my games back

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I still got all my trophies

past scaffold
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Are you sure you’re logged in with the account that originally bought these games?

desert hull
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I only have one account

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And I never refunded everything

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It’s just breaks my heart that I lost everything