Ok so I'm trying to use remote play rn and it will not work. I used it yesterday and it worked find but noe that I'm trying to hop on today it'd completely down. I can't even turn my cbox on thru my phone anymore.
#remote play not working
tardy holly
young agateBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
foggy tartan
Remote play has been down since before 6am EDT. It's surprising that Xbox hasn't updated their status yet...
tardy holly
Ah ok thank you.
foggy tartan
Yeah... sorry I can't help more though 😦 I contacted Xbox support, and they said they received multiple reports from people unable to access remote play.
tardy holly
Ah. Well glad I know this I was getting ready to unadd my console and go thru the stuff again to set it up
If they come back online could u let me know!
foggy tartan
I'll try, but I'm at work 😦 Unfortunately I only had this morning to play, I'll only be able to check again come weekend
tardy holly
Ooh ok nvm dw!
balmy reef
I was able to connect to my Xbox. If you’re still having issues, try restarting your Xbox.