#help pls

1 messages · Page 1 of 1 (latest)

humble laurel
#

last time i updated the app when i lunch the up the up show me a update bar then this pop out

noble sundialBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

humble laurel
#

i cant upload the photo

#

last time i update the app it keep show me error code

#

error code : 0x80070570

#

and everytime i lunch the same issue pop out

white aspen
#

Which app?
Which device? You added both PC and console tags.
What have you tried so far?

humble laurel
#

pc

#

xbox app

#

nothing

#

it was working perfect but i think its from the last update

#

i tried searching youtube abt the problem but found non

white aspen
#

Did you try Googling the error rather than YouTube?

#

That's a better method to research an error than going to YouTube.

#

I looked up the error and found plenty of results. They're pretty much all indicating that it means the data is corrupt, so uninstall and reinstall the app.