help pls | XBOX | Page 1

dim python Jul 9, 2024, 7:18 AM

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can someone help me contact xbox support i want to talk to someone about a problem that im having

bleak cedarBOT Jul 9, 2024, 7:18 AM

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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

What troubleshooting have you tried?

Please list everything you have attempted.

Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

barren mortar Jul 9, 2024, 7:21 AM

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You were already given the information to contact Support in General.

dim python Jul 9, 2024, 7:22 AM

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i didnt

barren mortar Jul 9, 2024, 7:22 AM

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Yes, you did.

dim python Jul 9, 2024, 7:22 AM

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i wanna talk to a live agent

barren mortar Jul 9, 2024, 7:23 AM

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https://support.xbox.com/contact-us/ will show you the available contact options.

dim python Jul 9, 2024, 7:23 AM

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i tried going there but i couldnt see a contact a live agent option or smthing like that

barren mortar Jul 9, 2024, 7:24 AM

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Okay, so that means either that option isn't currently available, or it's not an option offered in your region.

dim python Jul 9, 2024, 7:24 AM

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its not currently available cus i talked to someone from xbox support before

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are there some work hours or smthing?

barren mortar Jul 9, 2024, 7:25 AM

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So check again later until it is available.

#help pls