#guys i bought a new pc connected my xbox acount but i dont have games why, i can see achievements

1 messages · Page 1 of 1 (latest)

glass otter
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help

next canyonBOT
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wispy turret
full talon
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Are you trying to transfer games you played on console to PC?

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you need to give context on your issue/question

glass otter
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i bought stardew valley on my old computer now i bought new pc connected my account but i cant see stardew it say i didnt bought game, i cant see the game on my purchase history too @full talon

wispy turret
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this one? https://www.xbox.com/en-US/games/store/stardew-valley/C3D891Z6TNQM

Buy Stardew Valley | Xbox

You’ve inherited your grandfather’s old farm plot in Stardew Valley. Armed with hand-me-down tools, you set out to begin your new life. Can you learn to live off the land and turn these overgrown fields into a thriving home? Ever since Joja Corporation came to town, the old ways of life have all but disappeared. The community center, once the to...

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Becuase the only one I see in teh xbox store is the console version. The PC version appears to be through Steam

glass otter
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whats the difference

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i bought the pc version

full talon
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the top one is xbox only and the other one is PC only

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so it seems you brought the xbox version but you can sign in and check. If you brought the PC version it will show in the xbox app under your games on your new PC. Or you can sign in on the linl

glass otter
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i just dowlanded xbox pc and bought

wispy turret
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do either of those two links show that you own the game?

full talon
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some games are play anywhere meaning there is only one game for both pc and xbox but that game isnt,

glass otter
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let me try

wispy turret
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note that stardew valley is availalbe throuhg a lot of stores, including steam, humble bundles, and gog, for windows. Triple-check which place you actually bought it from if neither of those two xbox.com links shows that you've purcahsed it

glass otter
full talon
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so it shows owned when you sign in

wispy turret
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there isn't a lot of thinking lol.

that page either says you've bought it or it gives you the option to buy it

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and that first link is the xbox console-only version, so if that is the one that says you own it then that's not gonna install on your PC

glass otter
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if first one is consol its the second one

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cus i was playin it on my pc

wispy turret
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okay, but does the link actually say you own it that's what I'm asking. there is literally zero guessing involved, the button either says 'install' or 'buy'

glass otter
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it says buy

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but i already bought

wispy turret
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okay, then you either

  1. didn't buy it through the xbox store
  2. bought it with a different account than the one you're currently logged in as
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it is almost impossible for microsoft to "forget" that you own something. The purchase history system has been tested extensively over decades.

If you do have a proof of purchase email, and it does say it belongs to the account that you are currently logged in as, then you'll have to contact official support to figure out why it is gone

glass otter
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okay but i looked my card history

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its gone

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not the microsoft store

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the game is gone in my own card history

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is that tyler durden

wispy turret
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if you see it in your purchase history then you did buy it from microsoft adn you should be able to install it.
if you see it, but are being asked to pay again, contact official support for assistance with your purchase

glass otter
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i cant see it

wispy turret
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if you do not see it in your account purchase history, then 99.999% you didn't actually buy it from microsoft, but instead you got it from like steam or humble bundle or something and need to find it there

glass otter
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but i bought it from xbox

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i can see my archiievements

wispy turret
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achievements does not mean you own it, it just means youi played it

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you could have played it by a friend having it, by it being on a free play weekend, by it being on game pass (which it is) etc

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at this point, I strongly suggest contacting microsoft support for assistance since you are 100% positive that you did not purchase the game through a different store

full talon
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the game has been on gamepass

wispy turret
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yes, it currently is

glass otter
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is there a link for the support

wispy turret