#Xbox 360 store help

1 messages · Page 1 of 1 (latest)

tranquil grove
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I was trying to buy a game from the 360 store on the website but when I hit buy it redirects me to the main xbox page. Anyone know how to fix this ?

twin sleetBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

pallid vapor
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XBOX 360 Store has been closed!

tranquil grove
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That’s why they are having all these sales right ?

pallid vapor
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A piece of Xbox history will come to an end this summer, as the Xbox 360 Store will finally close its doors on July 29th, as previously announced. And that needs to be celebrated. With the closure of the marketplace for the Xbox 360, it will no longer be possible to purchase games for the old console digitally.

tranquil grove
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Yeah it’s not July 29th. Is this a bot response ?

pallid vapor
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No, it isn’t!

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If you have any issues contact support!

tranquil grove
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So you just don’t know how to help then

pallid vapor
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No, cause we are no Microsoft employees, just helping out as a volunteer!

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You could delete your browser cache if you’re on a computer or mobile phone

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Maybe it works then!

lofty void
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I have the same issue as you and get redirected as well. Seems like a temporary service issue.
You could try buying the game through the Xbox 360 itself in the meantime.

tranquil grove
empty basin
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I agree with @tranquil grove I have the exact same issue and I cant update my payment details on my 360 because xbox does not support that feature anymore