#Microsoft Account No Longer Exists

1 messages · Page 1 of 1 (latest)

proven beacon
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I recently accidently fell for a scam where i entered my email but no my username and entered a code so that they were able to login to my account however when i go to retireve my account it says that my account no longer exists however i am logged into it on my xbox with the same email that 'no longer exists', my account is very important so please could you help me resolve my issue and please dont just send me a link to a forum ive tried everything

paper hamletBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

forest shell
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you need to contact support urgently

proven beacon
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ive contact support

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and ive told them they ahve changed the email

ruby jetty
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Unfortuantely no one here can help. Only the MIcrosoft Account Recovery Form and official support can help