#game pass wont work

1 messages · Page 1 of 1 (latest)

mint kelp
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i bought game pass core for my pc and it says i have it as a subscription and i was playing on it a week ago but now when i try to download a game on pass or play one it says i need to subscribe im so confused can someone pls help

fleet zephyrBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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opal hemlock
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Core is only for console. U dont need a subscription to play online on pc

mint kelp
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i thought core was the normal version

opal hemlock
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Its not

mint kelp
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but i was playing on it like a week ago

opal hemlock
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Core is online for console with select 30 to 40 game pass games included

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Console gp is game pass for console. No online

mint kelp
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ok