#"You have no valid payment options on file."

1 messages · Page 1 of 1 (latest)

rigid hound
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Can't buy 360 games anymore from the MARKETPLACE, my credit card is updated on my Microsoft account and I can normally buy any games on my XSX troguht the store normally with no problems or whatsoever but for some reason I can't get it non-back compat games troguht the Xbox 360 Marketpkace despite having updated my credit card details on the Microsoft/Xbox website! 😢

leaden crystalBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

still jetty
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unfortunately the the fix to this is to add the card on a xbox 360 console.

rigid hound
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It doesn't work, I get error/status code 8C250005

still jetty
rigid hound
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😿

sacred kestrel
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do you currently have a subscription to game pass?@rigid hound

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if so do you have auto bill on?

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if you do try Turning off auto billing and turn it back on this is what fixed it for me

rigid hound
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I will try that later on, and yes, I actually have gamepass and auto billing on. I will change the settings through the browser later and see if I can add the card on the 360.