#cannot find static IP Address

1 messages · Page 1 of 1 (latest)

heavy gazelle
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I log onto my xbox and it’s saying they can’t find a IP address. So i cut my internet off and on and it still doesn’t work. Help.

opaque gobletBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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heavy gazelle
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I searched couldn’t find anything and i tried restarting xbox and cutting internet.

rugged badge
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Are your DHCP and DNS settings set to automatic?

heavy gazelle
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what’s DHCP

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plus my IP gateway is at 0.0.0.0 which doesn’t seem normal

rugged badge
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DHCP stands for Dynamic Host Configuration Protocol - It's communication between your device and your router which automatically configures itself on the network to get an IP address, etc.

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the fact that your IP gateway is 0.0.0.0, means something is wrong for sure.

rugged badge
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I'm not near my Xbox, but in the network settings there should be something about DHCP and DNS. Ensure they are set to automatic instead of manual

rugged badge
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IP Settings -> ensure automatic

heavy gazelle
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aight bet

rugged badge
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maybe in the Advanced settings, if I remember correctly

heavy gazelle
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dyk if there is a fix for the gateway? tried searching but nothing came up

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*do you know

rugged badge
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gateway of 0.0.0.0 means your xbox could not have the appropriate conversation with your router to get an IP address assigned to it

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Wifi or wired?

heavy gazelle
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wifi

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so i’m using ipv4 and 6 and my gate way on 4 is 0.0.0.0

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while 6 is normal

heavy gazelle
rugged badge
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You may want to restart your router

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if you've ensure all the network settings on your xbox are set to automatic

heavy gazelle
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restart u mean by unplugging?

rugged badge
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yeah, unplug and plug back in works

nova lily
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@rugged badge when u finishe come privet

rugged badge
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@nova lily support is not offered in DMs, sorry

heavy gazelle
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but still can’t find DHCP

rugged badge
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Yeah, power cycle your router then

heavy gazelle
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i’ll unplug it again

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completely

heavy gazelle
rugged badge
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oh you need to give it awhile to boot

heavy gazelle
rugged badge
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yeah, then wait about a minute after you plugged in

heavy gazelle
rugged badge
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disconnect and reconnect from the wifi (if it didn't do it for you)

heavy gazelle
rugged badge
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yup

heavy gazelle
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spectrum is so bad bro

rugged badge
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lol

heavy gazelle
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imma eat something and get back to u

heavy gazelle
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@rugged badge it worked

rugged badge
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LETS GO

heavy gazelle
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THE FUNNY THING IS

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I SWEAR I TIRNED MY XBOX IFF

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BUT I RESTARTED IT