#everytime i try buying a game it tells me oops not sure what happened there pls try again later.

1 messages · Page 1 of 1 (latest)

lavish hamlet
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Need help i can show a picture too

spice roostBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

nimble coral
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Nobody here can help with purchase issues. Contact official support

lavish hamlet
nimble coral
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....

lavish hamlet
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It is bought a Canadian gift card and i live in egypt

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What should i do in thsi situation?

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Change my location to canada?

lilac socket
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Oh. That is super important information.

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You can't do that.
That's against hte terms of service.

You can only use gift cards that match the currency for where you live.
And you can't "change your location", your location must be set to where you live, otherwise you're committing fraud.