Issues with XboX live

[warm axle]

anytime i try playing ANY GAME i get the same message : "we cannot connect you to xbox live", even tho it worked just yesterday, any idea what to do? i already tried restarting PC and logging out and in of my account

[granite delta]

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

2. What troubleshooting have you tried?

Please list everything you have attempted.

3. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

[livid swallow]

it says when you have a bad connection.

[warm axle]

the point is, i checked my connection, and it seems to be fine, i might have to check it again or restart my router

[livid swallow]

yeah, it can fix the problem or switch to another internet router

or reset your xbox. to do this you need to go

-settings.
-System
-Console info

and then go to reset my console.

If this doesnt help you visit the xbox support support.xbox.com/hu-HU/xbox

[livid swallow]

are you on wifi?

[warm axle]

i have a cable connected to my pc from router, for extra speed, so pretty much yeah

[livid swallow]

so you are on wifi?

If you're on wifi switch to ethernet cable. ethernet cable going around 20-30 dollars. plug it to your router and your xbox. if this didnt work try another connections liket wifi. if this doesn't work. try to buy a tp link archer which is a mini router.

[warm axle]

i am on ethernet cable, i am confident about that

it still doesnt work

[blazing fern]

nothing to do with a bad connection, my internet runs 3ms, 1gb/s and this message keeps popping up