#Xbox one turns doesn’t turn on and turns off power supply

1 messages · Page 1 of 1 (latest)

young orbit
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Hi my neighbors xbox one has stopped turning on and the power light on the power brick turns off when it’s plugged in so i’m guessing it’s shorted.. is this a common issue?

cursive jacinthBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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wise cove
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i mean what is a common issue? If your asking does it happen to others then yes. Anything can fail and break.

young orbit
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lol

wise cove
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the point is the question isn't relevant you know it needs replacing.

young orbit
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i meant like is it a well known thing that happens

young orbit
wise cove
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okay but you didnt ask that

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you would need to try a other power brick on the console if that workes then the power brick needs replacing. If it does not then the console needs replacing

young orbit
young orbit
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and it’s going to cost like £250 to replace

wise cove
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if you tested the brick and worked out its the console. Then that could be many differnt reasons on whats caused it. Only way to find out would be to send it for repair.

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and yes it likley will cost around that

young orbit
wise cove
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I wouldnt advise that personally you need to just cut your loses and buy a new console or a refurb one.

young orbit
wise cove
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well that console would be about 10 years old so that isnt the case at all. Buy the time you got the tools needed to repair it you would have spent the cost of a reburb console. Not to mention if you do not know what your doing you could cause a fire hazard dealing with electronics

young orbit
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ive only opened a few xboxes though and they were 360s

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so not really sure where to start with this one