#captain 300 headset

1 messages · Page 1 of 1 (latest)

shadow stream
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It just keeps turning off after I press on button I don’t understand why

viscid shuttleBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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static plover
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have you charged the headset ?

shadow stream
static plover
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it could be anything you need to narrow down the possibilities
Does the headset work on a other device with out the controller

shadow stream
static plover
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when you say it workes wired but will not power on what does that mean

shadow stream
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@static plover with wired it works then I click power on the it says power on then off then sync off

static plover
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so your saying it will work wired but not wireless because that headset does not support wireless on xbox

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🎧 3-in-1 Connection Ways & Multi-platform Compatibility: Captain 300 wireless pc headset supports low latency, lossless 2.4GHz USB dongle and the latest Bluetooth 5.2 stable connection, while supporting 3.5mm wired connection mode. Unique 3 in 1 connection design (equipped with both USB dongle and 3.5mm jack cable) make this wireless headset widely compatible with PS5, PS4, PC, Mac, phone, pad, switch(Invalid Microphone); Xbox series only compatible with 3.5mm wired mode.

shadow stream
shadow stream
static plover
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it works when you connect it wired though correct

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yes that headset only workes with 3.5 on xbox

shadow stream
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I’m using the wired they gave me

static plover
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it working wired correct?

shadow stream
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They Bluetooth mode don’t work

static plover
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you not making it clear what does that even mean.
What i not understanding is if the headset is working then why are you saying there is no power? The 2 do not go hand in hand

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if it works wired then it is working as its made for xbox console that headset it will not sync wireless this is not supported with that headset

shadow stream
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@static plover

shadow stream
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@static plover don’t worry I ain’t using it again I can’t ever use it loud or echo and if I go to low then barely hear my mates

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And game