#i have a pronlem with my menu being kind frozen

1 messages · Page 1 of 1 (latest)

strange jewel
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i wanted to start a stream but the page was just loading for minutes and nothing happened. then i realized that i dont have that audio when you go left or right in the menu (that ticking sound). so i thought alr i am going restart my xbox but when i held the the xbox button i had the vibraton in the contoller but on the screen noting happened. i want over to the profile and system page in the menu to click to open the power menu but when i clicked on it it froze the whole menu. so i turned of the xbox manually but after turning it back on i still had these problems and i also realized that i cant open my recent captures either. anyone have any guesses what this is and ow can i fix it?

short briarBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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merry jackal
#

restart your router and xbox by unplugging the power for 60 seconds