#Service Outage

1 messages · Page 1 of 1 (latest)

wispy gust
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I've seen others with similar issues but no fix.
This error has been going on for a few hours and i’m trying to find a fix.

The error states "we can't sign you in. try again in a few minutes or check service status in Xbox assist (0x7DD0017)"

I can't access the Xbox support website but I know everything is up and running.

my Xbox series S also says connect to xbox network when my Wifi is perfectly fine.

I've ran WiFi speed and connection tests and everything is perfectly fine. I just need a solution and I tried every solution it just hasn’t worked.

(factory resetting does not solve this issue, others have tried and been further broken, getting stuck at the "checking for updates" stage of the process)

upbeat rivetBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

wispy gust
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My issue is that I can’t play any games online, and i “can’t connect to Xbox network” due to an outage.

I tried power cord, turning off xbox, router etc…

Yes i have but none worked.

signal sedge
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the solution is to just wait I'm assuming until they fix it

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I done the factory reset and it just made everything worse

wispy gust
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wait hold up

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😂😂😂😂

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it might be working

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it’s “syncing data”

signal sedge
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And what u did u fix it

wispy gust
signal sedge
wispy gust
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downstairs eating

signal sedge
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Ight

wispy gust
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didn’t work yet

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@signal sedge

signal sedge
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yh mines broken still

wispy gust
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going back on YT

wispy gust
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still ain’t work chat

deft depot
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What region are you both in?

wispy gust
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idk abt him

deft depot
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North America - East?

wispy gust
deft depot
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well I'm not seeing wide spread reports. It could be something on your ISP as well contributing to it

wispy gust
deft depot
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Internet Service Provider

wispy gust
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internet speed performance?

deft depot
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The company you get your internet from

wispy gust
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any ideas??

deft depot
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You can try restarting your modem / router, but beyond that, you may just need to wait and give it some time.

wispy gust
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so i was finally allowed to use the game offline

wispy gust
signal sedge
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It's still broken

wispy gust
signal sedge
wispy gust
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did u do a factory reset

signal sedge
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Yes

wispy gust
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ur cooked

signal sedge
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I can't add an account to my xbox, I'm past the update part

wispy gust
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idk

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youtube

signal sedge
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finally got it working bruh

magic bronze
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mine has broke again

signal sedge
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horrible company wtf

magic bronze
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do you think they're fazing out the Xbox 1?

signal sedge
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I'm on new gen

magic bronze
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oh

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I've only heard people having these issues on the Xbox 1 (only the people I've asked) I just assumed oops

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I'm on the Xbox one s

signal sedge
magic bronze
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virgin media

signal sedge
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Could be their problem

magic bronze
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fr? bruh