I bought the talos principle 2, and it never told me that it was for the Xbox series x. Or higher. So when I bought it, I was so happy. And the moment I tried to play it, the message: “this cannot be played on this device.” Left me in tears, it’s been about 7 months since. And I was wondering if I could have a refund
#I need a refund on a game I bought
sick wave
vital yarrowBOT
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hearty zealot
If it's been 7 months, no. You can't claim a refund. You can only request one within 14 days of purchase.
sick wave
So let me get this straight.
I bought a game I could not play.
That did not tell me I could not
hearty zealot
The store pages tell you which devices the game can be played on.
sick wave
No it didn’t.
hearty zealot
Yes it did.
languid bison
Plus refunds can only possibly be issued if the game is brought less than 14 days at the time of the request and 2 hours or less play time