#discs don't work/read, can't download

1 messages · Page 1 of 1 (latest)

chilly lynx
#

Hey guys, I've been trying to use a xbox 360 which was my brother's for a while, but every disc that I insert doesn't seem to work. It usually says reading for a bit, then switches to open tray. No matter what disc I try, what position, etc it doesn't work. I've also tried cleaning the discs with a damp sleeve of shirt. It doesn't even pop up and ask me to download or anything, it just reads and switches back to the normal open tray. Do I need xbox live? Internet connection? Is the laser the problem? Should I try more discs? Also I have the appropriate storage for them. Another thing to point out is that these discs have been setting in a drawer(in their respective cases) for years on end with out being touched.

modern vectorBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

sudden spindle
#

The disc drive needs service. Probably the laser is having issues or is dirty preventing discs being read.

chilly lynx
sudden spindle
#

Pretty much yes