#Xbox one original malfunctioning randomly [help]

1 messages · Page 1 of 1 (latest)

blissful trench
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Every couple days or so I have to reset my Xbox because it one: will not go past the green sphere screen. Two: will not let me sign in. Three: acts like it’s hard factory reset but the storage is still taken up.

I don’t think it’s overheating my room is a constant 25 to 40 Fahrenheit

timber roostBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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lime sparrow
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Do you mean that sometimes your stuff is just not there?

blissful trench
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Yes

lime sparrow
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As I forgot to mention yesterday, that is 99% your hard drive

blissful trench
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Dang it

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That’s gonna be a pain to replace

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Thank you

lime sparrow
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Most repair shops would be able to help there, anything else is rule12

timber roostBOT
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#rules 🚨 12. Certain topics are not appropriate for discussion, such as: game sharing outside of your household, self-repair and disassembly of hardware, piracy, emulation, violating Xbox policies or Terms of Service, explicit material, not-safe-for-work topics, discussion of leaks, and questionable or illegal activities. Other topics are subject to moderator discretion.

NOTE: Even though Xbox is offering controller repair kits for sale now, self-repair discussion in this server beyond linking to said kits is still not allowed. Self-repair requires a moderate level of skill and knowledge to do and any errors in doing self-repair can result in damage that is not covered under any warranty. If you have questions that are not answered by the guides linked off the controller parts pages in the store, you likely do not posses the skills or knowledge for performing the self-repair and should seek out a repair shop to perform your repair.

compact ermine
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25-40 Fahrenheit? Are you ok? Freezing temperature might actually be too cold.