#trouble signing in

1 messages · Page 1 of 1 (latest)

viscid musk
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I removed my account from the Xbox and now that I'm trying to sign in is keep on saying the the email is here already

short onyxBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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viscid musk
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1 My issue is that I removed my account from the Xbox and then when I was trying to resign in it was keep on saying that is already on the Xbox

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2 I tried going into the website and try unlinking the console still says the message try using the code still the same even changed the password still not working

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3 And I try searching up on like yt and Google and nothing seems to pop up this issuse

viscid musk
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I mean I don't mind tbh

queen cape
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Factory reset the Xbox

viscid musk
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How would I do that

pseudo mirage
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just restart the console or wait one hour or two

viscid musk
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Alright I'll try that also

pseudo mirage
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Or go see in removing account if the account is still here

viscid musk
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How do I do that?

pseudo mirage
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how did you removed your xbox account from your xbox ??

viscid musk
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I just went to account and just hit removed account in settings

pseudo mirage
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do that and see if the account is still here

viscid musk
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I did i check and my account isn't on the log in

pseudo mirage
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of course you are not going to see the account on the log in do the same thing you did to remove your account and see if the account still here because it's maybe a bug

viscid musk
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Yeah I tried that also and my account still wasn't there that's what I'm confused about

pseudo mirage
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that is weird

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I don't know what to do to help you sorry

viscid musk
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Is alright I might have to try that factory reset

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And if that doesn't work then ig rip my account

queen cape
viscid musk
clear sail
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No. Your progress is stored in the cloud. It will download next time you start a game.

queen cape
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You do need to sign online to the Xbox to sync.

viscid musk