#my xbox gamepass games keeps on crashing when playing multiplayer games with my friends

1 messages · Page 1 of 1 (latest)

fringe portal
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hey guys i just bought the gamepass to play multiplayer games with my friends but the game keeps on crashing when we play multiplayer games. does anyone know how to fix the problem?

cobalt waspBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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buoyant prawn
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Please answer the questions above to provide more info

fringe portal
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  1. my games keeps on crashing randomly when playing multiplayer games with my friends, and their game is also crashing randomly sometimes.

  2. i tried reseting the xbox client and try to troubleshoot the client. but still have the same problem

  3. still the same result. keeps crashing randomly mid game.

buoyant prawn
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Any error?

fringe portal
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no error warning or something

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just kicks us out of the game randomly

buoyant prawn
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Which game?

fringe portal
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we tried playing Grounded, and Minecraft Dungeons. and both have the same problem

fringe portal
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so any solutions?

buoyant prawn
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Aside from basic troubleshooting, I'm not sure what else to suggest.

Make sure your PCs meet the required specs. Try a reboot, a reinstall etc.

fringe portal
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we did try troubleshooting and reboot and still didnt work