#offline games not loading

1 messages · Page 1 of 1 (latest)

errant crow
#

Right I need a hand with something basically I'm off WiFi ATM (I'm using data to send this) my xbox x won't load my copy of cyberpunk that is a bought game not a gamepass game any idea what it might be as this issue is also happening in my other bought games like ride 4 and farm sim 22 and yes my xbox is the home xbox sorry if I scuff something up with the thread I ain't used to phone discord

odd adderBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

honest sentinel
#

Set your account as home Xbox again.

errant crow
#

It is the home xbox

#

In the menu the home xbox has a tick

#

Re armed the xbox as my home xbox and still get a lockup on the games mentioned

honest sentinel
#

Check that you bought the game on that account.

errant crow
honest sentinel
#

What’s the error when trying to play offline?

errant crow
#

So for cyberpunk it gets to the breaching screen and just hangs there for infinity I've gone on a 2 hour ride yesterday as a test and it was still breaching

#

For ride 4 it gets up to the press any button screen and will hang on the accessing data

#

For fallout 4 it will load the please stand by screen for about a second and then freeze

#

All are owned by my sole account on the device

errant crow
#

Only game that seams to be working is skyrim XD that's so weird

#

OK @honest sentinel I'm gunna test fallout 4 while I nap so that's a nice 6-8 hour test if it ain't loaded when I wake then we know something serious is going on

honest sentinel
#

Ok. I don’t think it’s an offline issue. Are the games that having issues on an external hdd?

errant crow
#

No I haven't got one of those @honest sentinel

honest sentinel
#

Oh no, might be an issue with the internal drive. Or some other internal hardware. But from what you’ve mentioned and the issues you’re having, it doesn’t seem like system setting issue.