#hello, i wanted to buy elden ring but when i clicked buy bottom it says

1 messages · Page 1 of 1 (latest)

neon needle
#

"Change your Store region
The region in which your payment option was issued and your Store region need to match." can i fix this because i really dont want to change region

wooden ivyBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

limber pollen
#

Do you live in a supported region?

neon needle
limber pollen
#

Which country do you live in?

neon needle
#

my country region is Turkey on xbox

limber pollen
#

That's not what I asked.

neon needle
#

im not from Turkey

#

but i live in Turkey

limber pollen
neon needle
#

i contact, when can i see reply?

limber pollen
#

When they send one.

neon needle
#

they send answer on my Gmail?

limber pollen
#

Depends which method you use to contact them on that page.

neon needle
#

i give feedback

limber pollen
#

But I suggest you actually tell the truth when you do, instead of giving false information like you are here.

neon needle
#

i told them, truth

#

i using mastercard and that's the problem?