#Even though I plug in the USB, the update system button does not appear

1 messages · Page 1 of 1 (latest)

frosty wadi
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Hello friends, I ordered an Xbox One S on Monday, it arrived on Friday, I turned on the console, then it gave the E102 error code and the buttons appeared red. I downloaded and installed the update from Xbox's own website on USB, but the offline system update button was not working, what should I do?

safe breachBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

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Additionally, no one here can assist with Enforcement actions of any sort.

frosty wadi
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Now the image is blurry

brittle sparrow
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Is the flash drive minimum 6gb and formatted as NTFS?

frosty wadi
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Yes

brittle sparrow
frosty wadi
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then the screen became blurry

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It hasn't even been 1 day since I took the field

brittle sparrow
frosty wadi
brittle sparrow
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No. dont dm me. just upload it to imgur and send the link to it here.

frosty wadi
brittle sparrow
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Sign into imgur.com, press new post, drop the image, and then copy and paste the link and put it in here