#i can’t play online on game pass

1 messages · Page 1 of 1 (latest)

tiny cedar
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so i have two xbox’s and for one xbox we have game pass bc of my friend and with the other xbox we have game pass bc of my brother and so i have both my accounts on each one of them but i can only play online with one but not the other, and the xbox that dosent let me play online i can play gamepass games but not online for like cod can anyone help me please

karmic elkBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

tiny cedar
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text me back if you got confused about my question 😭😭

brave coral
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Have the account owner check which game pass. Console game pass doesn’t have live/gold.

tiny cedar
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he has gamepass ultimate

brave coral
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Set account as home

tiny cedar
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yes i did

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so like we have multiple accounts on that xbox

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how many accounts can be connected?

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yo yo thanks for helping

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it works now

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i guess it was bugged