#Missing items

1 messages · Page 1 of 1 (latest)

inner sundial
#

Hello! Yestersay i I bought the complete MK11 package with all the other packages, including AFTERMATH, KOMBAT PACK 1 and KOMBAT PACK 2.

However, when opening MK today, I realized that I didn't receive KOMBAT PACK 2, which if I'm not mistaken comes with Mileena, Rain and Rambo.

I have the prints of the purchase, and prints of the MK inventory without the characters.

I received Aftermath and the KOMBAT PACK 1, but I didn't receive the 2, which I expected

— My prints are in portuguese bcs im from Brazil, and i play on the Xbox One

sick martenBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

remote ingot
#

if your purchase history shows you bought something, but it didn't get delivered, you'll need to contact official customer support

inner sundial
#

And where did i find the history

remote ingot
#

it is in the bot message above

inner sundial
#

Oh ok, ty