#Xbox no signal to a monitor however connects to only a specific monitor

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raw beacon
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Hi, I’m having issues connecting my brothers Xbox to a monitor I am giving him.

He was on a 60Hz 1080p monitor and was upgrading him to a 1080p 165hz monitor. My Xbox connects to the monitor just fine however his doesn’t recognise it at all and displays no picture. I have the exact same settings on the TV&Display options but still no luck in getting it to work

dire sundialBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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raw beacon
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I have tried hard restarting his Xbox and unplugging re plugging one at a time but nothing has worked, swapped HDMI ports to see if it was an issue with the 2nd port but again didn’t fix the issue