#Doesn't open certain games
1 messages · Page 1 of 1 (latest)
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.
In order for members of the community to provide adequate support, make sure you have provided answers to the following:
- What is your issue?
Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).
- What troubleshooting have you tried?
Please list everything you have attempted.
- Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?
If so, what results have you seen and tried?
If you do not provide answers to all of these questions, you are not likely to receive a response.
Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.
If you need immediate support, please contact Xbox Support.
Additionally, no one here can assist with Enforcement actions of any sort.
have you tried power cycling your Xbox?
hold the power button on the console till it shuts down
its been like this for days😭
okay that didnt answer the question I asked
do you mean like shutting down my xbox?
i told you what to do above
i just did, i tried opening the game againand it says
"for some reason and roblox took too long to open." (0x8027025a)
okay go to settings- System Storage- Clear Local Saves
Then restart your Xbox again by holding the power button till it shuts down. Restart then try again.
Note this will not delate you save as long as you played connected to Xbox Network the save will resync from the cloud automatically.
okay sir 1 minute please!
it still doesn't work😭, it has the same thimg written
shall i just unistall and install it back?
yes
okay thank youu sir sorry for wasting ur time❤️