#Failed to load Homescreen?

1 messages · Page 1 of 1 (latest)

atomic compass
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Hey.
I just used a 8k wallpaper from edge on my Xbox as a background on my Series S. However if I am Like longer than 20 secs on my homescreen the xbox just boots a black screen app up. It stays black forever. However I can press back to homemenu and its normal again.

atomic plazaBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

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  1. What troubleshooting have you tried?

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  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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opaque karma
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That's not how wallpapers work.

atomic compass
opaque karma
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Sorry, I misread. Thought you’re using edge to display wallpaper.

atomic compass
opaque karma
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thanks. as for the setting wallpaper issue. if the site is crashing the app, find a lower resolution wallpaper. it's not going to be 8k when you set the wallpaper.