Please help
#I can't login with microsoft
halcyon cliff
clever violetBOT
Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.
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tropic nymph
Please read the bot message and provide more details.
tropic nymph
Try to describe your issue as best as you can, more often than not a screenshot isn't needed. If you really can't figure out how to explain it, then feel free to use imgur.
halcyon cliff
I think this is a new bug as everywhere I have been looking there is no answer and it's just broken
So when I try to log in
I get this black and white screen when I remove the white screen I get my login so I chose my account after that I just get a black screen wich doesn't do a single thing when I remove it it's just all gone
So conclusion I can't login wherever I tried
tropic nymph
Have you tried a different browser?
halcyon cliff
yep
multiple I try microsoft store, xbox app itself minecraft and I just can't login anywhere
I would like to try sending a picture so I can describe it a bit more
tropic nymph
Feel free to post a screenshot, I've given you temporary perms.
tropic nymph
Sorry, one second.
halcyon cliff
All good
tropic nymph
Okay sorry about that, try again.
halcyon cliff
This is the screen I get when I try to login my account
minecraft launcher doesn't work either
And when I move the white part it's just a xbox logo wich doesn't even do a single thing
tropic nymph
Interesting. I'm not personally sure what might be causing an issue like this, but I'd do some standard troubleshooting if you haven't already. Restart the PC and your router, clear your browser cookies/cache, and then try again.
Beyond that, you might need to wait a bit longer to see if anyone else has any ideas.
halcyon cliff
Alright so I removed the app and so restarted everything and tried everything I could but everytime I try to log in it still doesn't work
I do think this is a major issue or let's say new one as no one finds the conclusion towards it
Even if I try to creat a new account it doesn't work
Like I spended money on this account
Also let's say this issue has been going on for months now
tropic nymph
If there's an issue on Microsoft's end, it may take time for issues to be reflected on the status page. That being said, given the server hasn't imploded, I'm wondering if this might be an issue on your end.
Regardless, considering this is happening across multiple browsers as well as game launchers, I wonder if it might be more beneficial to contact official support.
To see which options are available to you, visit this page:
halcyon cliff
Alright thank you apreciate the help