Xbox app didn't install on pc | XBOX | Page 1

violet zephyr May 3, 2024, 4:05 PM

#

I download xbox app on google and microsoft store and that don't work

frail oysterBOT May 3, 2024, 4:05 PM

#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

What troubleshooting have you tried?

Please list everything you have attempted.

Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

sage compass May 3, 2024, 4:07 PM

#

violet zephyr I download xbox app on google and microsoft store and that don't work

Try check if your OS is up to date

#

we are talking about windows right?

violet zephyr May 3, 2024, 4:07 PM

#

yeah

sage compass May 3, 2024, 4:07 PM

#

what windows?

violet zephyr May 3, 2024, 4:08 PM

#

I am on Windows 11 and my system is up to date

sage compass May 3, 2024, 4:08 PM

#

alrighty then try clearing microsoft store cache

violet zephyr May 3, 2024, 4:08 PM

#

how can i do this?

sage compass May 3, 2024, 4:09 PM

#

-search wsreset
-right click on it,run as admin

#

this SHOULD do that

violet zephyr May 3, 2024, 4:10 PM

#

my computer is French speaking does this change anything about the name of the applications?

sage compass May 3, 2024, 4:10 PM

#

Uhh I don't know

#

did you try it yet?

violet zephyr May 3, 2024, 4:11 PM

#

i try this but nothing showed up

sage compass May 3, 2024, 4:11 PM

#

give me one second

violet zephyr May 3, 2024, 4:11 PM

#

np

sage compass May 3, 2024, 4:12 PM

#

alright

#

so type in cmd

#

run as admin

#

and then you wanna type wsreset

#

then press enter

violet zephyr May 3, 2024, 4:13 PM

#

my microsoft store just refresh

#

should i try to download xbox app ?

sage compass May 3, 2024, 4:13 PM

#

Yep,it should have cleared the cache

violet zephyr May 3, 2024, 4:17 PM

#

That takes time

#

This tells me an error has occurred again

sage compass May 3, 2024, 4:20 PM

#

what error?

sage compass May 3, 2024, 4:24 PM

#

violet zephyr This tells me an error has occurred again

whats the error code

violet zephyr May 3, 2024, 4:24 PM

#

oh sorry

#

wait a minute

#

0x80073CF6

sage compass May 3, 2024, 4:28 PM

#

oki dokie give me a second let me consult with my dear friend

#

Try restarting your PC

#

sounds simple,and it is but it might help

violet zephyr May 3, 2024, 4:31 PM

#

this has already been done, can you continue to hypothesize because I have to go to the gym

sage compass May 3, 2024, 4:32 PM

#

violet zephyr this has already been done, can you continue to hypothesize because I have to go...

yeah i will type out things that come to mind have fun training

#

run windows store apps troubleshooter

#Xbox app didn't install on pc