#Owned games

1 messages · Page 1 of 1 (latest)

spice lichen
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I just booted up my Xbox and it says I don’t own any of the digital games I’ve purchased and do own. It shows my owned library as empty. And I still have an active game-pass subscription but it says I can’t play any gamepass games.

hexed crownBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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spice lichen
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Please help 😭

brisk maple
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are you signed in with yor gamepass account

spice lichen
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Yes

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I just updated my Xbox too

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I’ve fully cycled the power as well

brisk maple
spice lichen
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Yea I just payed it too

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But it also shows my library empty

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Even though I own plenty of games sans gamepass

brisk maple
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What version of gamepass does it say you have on the page?

spice lichen
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Hang on let me go back in

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Do you mean Ultimate?

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Cause I have ultimate

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Or is there something else I should look for

brisk maple
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and it shows that on the page there that you have ultimate

spice lichen
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Yea

brisk maple
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Try restarting your xbox as you just renewed it. Hold the power button on the front and unplug the power.

spice lichen
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It’s active

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Alr I’ll do it again

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I got an oldie so she takes a minute to cycle

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IT WORKS

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Phew