#I can't receive messages and send messages and all of them are gone

1 messages · Page 1 of 1 (latest)

pine ore
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So for some reason by 9am I could not go in chats they all just went gone I can't send stuff or receive stuff it keeps saying "We can't get all of your messages right now. Check back later. I have been checking every 30 mins and changing my restrictions but everything was the same I contact support reported it restart my Xbox plug off everything removed my account logged out of everything and logged in back I checked Xbox stats they were fine its been 8 hours andd my bestie she has this problem at the same time we did not get banned either Pls help 😭

nova tideBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

pine ore
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I have done everything idk what to do xbox app does not work either to talk

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I will check every hour ok

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pls help my Username is Kazio UwU

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tysm and I hope u can help untill 10 which will be in 7 hrs so I would luv u help thx<3

pine ore
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TYSM FOR FIXING IT ME N MY BESTIE CAN TALK YAY TYSM

brazen fable
pine ore
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Oh

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What happen

vagrant widget
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So your issue is resolved?

pine ore
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Yes