#hello my games immediately freeze when i launch fortnite and roblox how to fix

1 messages · Page 1 of 1 (latest)

royal heart
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ya

sleek abyssBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

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vital shard
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You selected "Xbox 360" which does not support Roblox or Fortnite.

So what are you actually playing on?

royal heart
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allow me one moment to speak with my consultant

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series s

vital shard
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Do any games work?
Are fortnite & roblox installed on an external or to the internal storage?
Have you restarted your xbox?

royal heart
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internal

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yes to the last

royal heart
vital shard
royal heart
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say if it were not all games and some would u provide me with a differnt link

vital shard
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if it were only some games I'd tell you to completely uninstall those games and reinstall them

royal heart
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ok thx

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and neither were to fix the problem what would u tell me

vital shard
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what?

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i'm not sure what you're getting at.

all your games are broken: factory reset
2 of your games are broken: uninstall and reinstall

I'm not playing a weird game of 20 questions here....

royal heart
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srry just 3 sir 😅

vital shard
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try those things and if they don't work then you can come back adn say they don't work and someone may have an additional idea but "i don't wanna do it" isn't going to result in alternate suggestions

royal heart
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👍