#Can’t connect to Xbox Live on Series X Xbox 360 Games #help

1 messages · Page 1 of 1 (latest)

frigid raptor
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#help So starting about 3 days ago, I can’t connect to xbox live on series x on the 360 games, but am connected on the series x. As soon as I try and sign in on say black ops 1 which is a 360 game it won’t connect me to xbox live. I am tired of trying things and need a permanent solution please. I have tried changing wifi ports, restarting my xbox, spamming connect to xbox live, doing the alternate mac address thing, it has connected to xbox live a couple times but then as soon as the xbox is turned off and back on again it keeps doing it. I don’t know what to do, nor what is causing this

bright fernBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

worthy rampart
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Hi yes the same problems happens to me when I rebuy Xbox live per say on bo2 I find that uninstalling sometimes help and if not then u to try and redownload your Xbox profile on the Xbox 360 servers in the game

frigid raptor
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@worthy rampart I tried that

worthy rampart
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I’m not sure

frigid raptor
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It says I am signed in when I start the game and I try click connect

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it doesnt connect

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jesus christ can I not say bad words

barren badger
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same here

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didn't do anything new or different to my knowledge. Problem just appeared out of nowhere