#is my Xbox not new enough

1 messages · Page 1 of 1 (latest)

void wyvern
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When I try to launch call of duty it says my console doesn’t match the version I’ve been invited to play. ( I wasn’t invited I just tried to launch it). I’ve uninstalled and reinstalled it before but it took me a month because of all the issues.

Do I uninstall and reinstall again?

autumn palmBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

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near escarp
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How are you launching it?

void wyvern
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I’m just launching it from the game on xbox

viscid field
void wyvern
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That might be it

viscid field
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Go to your System settings and look for update the System.

void wyvern
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I just tried uninstalling and reinstalling but now it’s doing the “installation stopped” thing again

void wyvern
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I DID IT

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it just couldn’t install on my external storage devices for some reason