#i have an issue

1 messages · Page 1 of 1 (latest)

lavish spire
#

My Xbox or profile, idk which, are bugged. Basically every single day Apex Legends tries and updates on my console however it never updates, it stops at 85.5% every time. It gets weirder, this update isn't a new apex update because this has been happening for two years. I haven't been able to play this game for two years because it won't update.

It gets stranger, I try and delete apex from my Xbox, cancel update and uninstall, or uninstall from the game card, it works for the rest of the time im on Xbox, and I do it because I get spammed with 'instilation stopped' notifications all day. The next time I go on my Xbox, apex is installed back onto the Xbox and is trying to update again, causing the same notification spamming I am used to. I have no idea what caused this, or how to stop it. My best bet is 2 years ago while I was updating maybe I turned my Xbox off? Other than that, no clue.😪

thin condorBOT
#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.