#ive got one of these keyboard and mouse bugs

1 messages · Page 1 of 1 (latest)

pastel stormBOT
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subtle wing
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Try plugging your keyboard and mouse directly in to the xbox, not through a USB hub if you are using a hub now.

Try using a wired keyboard and mouse if you are using wireless right now.

Try a different keyboard and mouse.

pastel stormBOT
#

This is volunteer community support. There are no guarantees to how fast someone will respond, or if anyone will respond at all.

No one here has access to account information. No one here can help with self-repair.

If you want urgent support or anything account-related then you have to contact official support at https://support.xbox.com/contact-us/

subtle wing
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It is going to be extremely hard to troubleshoot an issue that happens once every few months and is not currently happening….

subtle wing
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you literally said this:

right now I don’t have the bug. But in a few months it might.

This makes it extremely difficult to troubleshoot.

#

This doesn't sound right. If you see an issue that happens one time every few months, I'm not sure why you'd be constantly buying new mice. And there is zero chance that all of your mice are failing, lol.