xbox app wont let me install games on other hdd | XBOX | Page 1

pliant barn Apr 21, 2024, 4:36 PM

#

i have a third hdd and xbox app wont let me select it to install no matter what i do
ive done what other people have said, ive gone into install setting and storage settings in my pc and it still wont let me install it onto the hdd i want to install it on

languid daggerBOT Apr 21, 2024, 4:36 PM

#

Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

What troubleshooting have you tried?

Please list everything you have attempted.

Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

arctic tusk Apr 21, 2024, 5:11 PM

#

is it formatted to ntfs?

pliant barn Apr 21, 2024, 5:43 PM

#

arctic tusk is it formatted to ntfs?

the hard drive?

#

i have no idea

pliant barn Apr 21, 2024, 5:44 PM

#

arctic tusk is it formatted to ntfs?

yes it is

arctic tusk Apr 21, 2024, 5:56 PM

#

i have two m.2 ssds and a hdd which allows me to install games on the other srives if need be

#

does it show like screenshot

#

pliant barn Apr 21, 2024, 6:35 PM

#

arctic tusk

Yes, I have that set to the drive I wanna download to

#

But when I go to download only thing that comes up is my m.2 (no space) and my other hdd(no space)

arctic tusk Apr 21, 2024, 6:38 PM

#

is the third hdd internal or external?

pliant barn Apr 21, 2024, 6:38 PM

#

internal

#

i guess

#

its in my pc case

#

connected like normal

#

would send a pic of what xbox game app looks like buyt i cant

arctic tusk Apr 21, 2024, 6:39 PM

#

did u partition the hdd?

pliant barn Apr 21, 2024, 6:40 PM

#

Uhhh I think

#

I installed it a while ago

arctic tusk Apr 21, 2024, 6:40 PM

#

pliant barn Apr 21, 2024, 6:42 PM

#

I remember going in there

#

How would I know it’s partitioned

arctic tusk Apr 21, 2024, 6:47 PM

#

this is my secondary m.2

#

if ur hdd looks like this i guess it would be fine

pliant barn Apr 21, 2024, 6:48 PM

#

my other hdd says page file, primary partition

#

the hdd im trying to install game onto says basic data partition

arctic tusk Apr 21, 2024, 6:50 PM

#

i have no idea why it wouldnt work

pliant barn Apr 21, 2024, 6:50 PM

#

bc microsoft is a bunch of morons

#

when i go to download it says choose a folder for you game on(:L) (the hdd)

arctic tusk Apr 21, 2024, 6:51 PM

#

if im able to install it on my 2nd m.2 which uses basic data partition then u should be able to use that as well

#

did u choose a folder to download the game on?

pliant barn Apr 21, 2024, 6:52 PM

#

pliant barn when i go to download it says choose a folder for you game on(:L) (the hdd)

then when i do it says "you cant set your default install location to that folder"

#

i did notice when i go to make a new folder in this hdd its made with admin

#

could that be the issue

pliant barn Apr 21, 2024, 6:54 PM

#

pliant barn then when i do it says "you cant set your default install location to that folde...

however it says this with any other folder

arctic tusk Apr 21, 2024, 6:55 PM

#

im the admin of my pc so better set xbox app as admin

pliant barn Apr 21, 2024, 6:55 PM

#

so, start the xbox app with admin?

arctic tusk Apr 21, 2024, 6:56 PM

#

i would try it hopefully it fixes the issue

pliant barn Apr 21, 2024, 6:58 PM

#

arctic tusk i would try it hopefully it fixes the issue

uh im not sure i can, its not on desktop and its not giving me a file location lmao

arctic tusk Apr 21, 2024, 6:58 PM

#

sorry i tried my best

pliant barn Apr 21, 2024, 6:59 PM

#

all good, for a billion dollar company everyone uses microsoft is actually acoustic

proud inlet Apr 21, 2024, 7:08 PM

#

pliant barn all good, for a billion dollar company everyone uses microsoft is actually acous...

This is inappropriate.

#

If you want support you'll need to follow the rules, which include being cool and not calling names.

pliant barn Apr 21, 2024, 7:09 PM

#

perhaps but this is insanely aggravating and true

proud inlet Apr 21, 2024, 7:09 PM

#

It is not true and it is rude.

#

Bugs happen, issues happen, it is a fact of life.
It can be frustrating when you are encountering an issue and there is no easy solution, yes. But that doesn't mean you can start being rude.

pliant barn Apr 21, 2024, 7:10 PM

#

proud inlet Bugs happen, issues happen, it is a fact of life. It can be frustrating when yo...

there is no solution, and its been like this for at least a year now

#

im being rude towards a large corporation who isnt going to see these messages, its ok

digital vector Apr 21, 2024, 7:14 PM

#

pliant barn all good, for a billion dollar company everyone uses microsoft is actually acous...

Don't make comments like this again, it is absolutely inappropriate and unacceptable. There is no need for it. If you want help, keep it civil please

#xbox app wont let me install games on other hdd