#"this payment has been rejected multiple times"

1 messages · Page 1 of 1 (latest)

graceful sableBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

barren crag
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I did everything that support said to do nothing works

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And the model of xbox has nothing to do with payment issues speaking that I tried on multiple devices

raven grove
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Some Companies do not accept those types of cards

barren crag
barren crag
hazy ginkgo
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Call the number on the card to check the balance.

barren crag
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But thanks for helping

hazy ginkgo
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Including tax

barren crag
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Yeah

raven grove
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Maybe your card is restricted due to your daily usage. Maybe you can only spend a certain amount per day

barren crag
raven grove
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Other question: What is the error message you get

barren crag
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"This payment has been rejected multiple times" or " please try again"

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There was another error but I don't remember it because it was yesterday and only popped up once

raven grove
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Believe me there is something wrong with the Card. The Card has been rejected multiple times. This means it had to do with your card

barren crag
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Maybe it's because I'm trying to make an in game purchase maybe that's why

fluid crane
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You need to contact official support for billing and payment issues.
No one here can fix / help with those b

raven grove
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Tacticat has right

barren crag
fluid crane
barren crag
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This exactly why I don't like xbox and it's cancer support

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Thank you for the help

raven grove
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So you haven't looked into how the support works? Why not?
That's the reason why you don't understand! There is a chat option, telephone support too...
Discrediting the support from the outset only shows your unwillingness to try something that can solve your problem!

barren crag
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I literally just said I used the support

raven grove
fluid crane
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You have the answer - which is to contact official support.
Jokes about cancer are not funny.

barren crag
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Never said it was