#Stuck on loading

1 messages · Page 1 of 1 (latest)

proud dune
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I cannot download rainbow six

lusty shadowBOT
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Thank you for your post! Please remember the support here is not official and is handled on a volunteer basis. Once you have posted your concern here, we ask that you be patient and not spam your thread elsewhere in the server, that will slow the process down.

If your issue is regarding an account/billing issue, you will need to reach out to Xbox Support directly.

In order for members of the community to provide adequate support, make sure you have provided answers to the following:

  1. What is your issue?

Be specific. If your issue is with an Xbox console, please include which model and what your OS version is, as well as if you are in an Xbox Insider Program ring. If your issue is on PC, please include relevant versions (Windows version, any version information for specific apps in question, etc).

  1. What troubleshooting have you tried?

Please list everything you have attempted.

  1. Have you searched #1091756150644555946 for anyone else with your issue or researched your issue on the internet?

If so, what results have you seen and tried?

If you do not provide answers to all of these questions, you are not likely to receive a response.

Once you have posted, please ensure you have answered all the questions and be patient. Do not go to other channels and ask for help, that slows things down.

If you need immediate support, please contact Xbox Support.

Additionally, no one here can assist with Enforcement actions of any sort.

coarse pond
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What happens when you try to download rianbox six?

proud dune
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can i send you an image

coarse pond
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try to explain. almost every issue can be explained with words, unless there is actual graphical/audio issues.

proud dune
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you know the button under included with game pass

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where you install the game

coarse pond
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the install button, sure, yes

proud dune
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it has been loading for the past 30 minutes but when i go on another game the install button loads instantly

coarse pond
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restarting your xbox solves most of those weird problems

proud dune
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it doesnt work i restarted my device and everything